The first lodging we booked for this trip was a lovely AirBNB south of Hilo. Because of scheduling it was also our last place to be scheduled to stay.
We were looking forward to our stay, which included access to the onsite garden and permission to eat from the variety of fruit trees contained therein! Woo Hoo! Spoiler alert - We never visited nor enjoyed the onsite garden.
As we followed the GPS to the address provided we lost cell service, which made looking up the check-in instructions a bit difficult. We eventually succeeded, though these did not tell us how to handle the gate which was at the road and driveway. We did proceed through and eventually a 20-something woman waved us on past house #1 to the AirBNB.
If you're interested in seeing what the space looked like inside, click the link in paragraph 1. The listing photos are pretty accurate. You can also see our actual review of the property with far more detail there.
The curb-appeal of the driveway was out of this world. We were excited. The curb-appeal of OUR place was .... lacking. Once we entered, we figured out that "AC" was only partly true. The bedroom included an AC unit. Which we did eventually get to cool ... the bedroom.
Kee proceeded to clean out our car a bit as Russ unloaded. She put trash in the trash can. That was not a good experience. Russ noticed dirt on the range hood. We decided to launder the towels and bedding. We couldn't settle in. We also disinfected ... everything.
Later that evening, after we showered, we headed out for some dinner. While we were out the host texted .... their water had run out and would be off for a while. A bit later she texted again ... it'd be out until sometime the next morning or noon. Kee was not happy. There was laundry to be done. Yes, I choose AirBNBs specifically based on access to laundry facilities. There were toilets to be flushed. Teeth to be brushed. Ya don't realize how many things require running water until ....
Water in Puna - This area of Hawaii is very prone to seismic activity. As a result there are not water pipes servicing the folks who live here. Every home has a giant metal above-ground pool looking container in the backyard that either catches and filters rainwater or stores water purchased from water trucks. This is just normal here. And we're good with that. But seriously offer some sort of compensation for the rather extreme inconvenience of "can't flush the toilet".
.... And then every time she want to throw away trash ... the trash can was dirty. Every-time we went to leave the home the front door was dirty as well.
The next day we filed a complaint with AirBNB. While the water issue was resolved: A water truck came the next day mid-morning; we were still not comfortable in the space. It needed a deep clean. AirBNB offered us half our money back and we took it and ran. metaphorically speaking.
We LOVE AirBNB and will keep on using their services. For us at this time, with the constraints of a small island, there were not any alternate last minute options available.
We ended up staying here 3 nights instead of the planned 6 and then moving to the Hilton in Hilo for a couple nights and then onto Kings Land.
 |
| Our front door and the only non-evidence gathering photo I took. |
 |
| has this ever been washed? |
 |
| coffee grounds |
 |
| no comment. |
 |
| no comment again |
 |
| magic eraser. come-on. |